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CUSTOMER ADVISORY

Dear Customer

In recognition of the COVID-19 pandemic, MasterCard has enhanced the contactless transaction limit at POS for Debit Cards in the UK from GBP 30 to GBP 45, which means, your PNBIL Debit Card Contactless limit will be enhanced to GBP 45. This enhanced limit will be with effect from 01st April 2020.

We hope you would make use of this enhanced limit and use your debit cards for payments through contactless at POS, reducing the physical contact with payment machines and hopefully slowing the virus spread.


For kind attention of the customers - » We are changing our Account Terms and Conditions WEF 1 July 2019. » Do not disclose your Personal information such as account number, login ID & password, debit card number & PIN to anyone.
Internet Banking

Internet Banking

Various Transfer
  • Transfer within PNBIL : i. Self-Accounts, ii. Third Party Transfers
  • Other UK Banks Transfer : i. Faster Payment or CHAPS Transfer (Same Day), ii. BACS Transfer (Three Day), iii. Issue of Sterling Draft.
  • Indian Rupee Transfer :i. PNB India Accounts, ii. Other Indian Bank Transfer (NEFT/RTGS), iii. Indian Rupee Draft Issue.
  • Nepali Rupee Transfer : i. Accounts in Everest Bank, Nepal


Cut-off Time :
  • Indian Rupee: Branches 4.15 pm; Through Internet Banking :- Mon-Fri- 9.30am to 11.59pm
  • Nepali Rupee: 4.15 pm
  • The transactions done after the cut-off time will take place the next working day with the exchange rate of the next day.
  • All Transactions on Weekends & Bank Holidays will be treated as after Cut-of Time.
  • Maximum amount allowed through IBS retail is £10000 and through IBS corporate is £50000 for within UK transfer and within PNBIL accounts and Indian Rupee transfer is £10000 for both.For transferring amounts above these, customers have to approach bank branch. This is as per bank's security policy.
  • Remittances to NRE a/c's of banks other than PNB may get delayed or not accepted by destination banks, In such case the funds will be handled as per your instructions.

Activation of Internet Banking User ID :
  • Please post the signed acknowledgement slip in the self-addressed envelope provided by us. Remember to write your user-id on it, else the process of activation will be delayed.
  • Please refer to the home page or Money Transfer page.

For GBP to INR Money Transfer up to £10000 through NET Banking, You get extra 10 paise in Exchange rate.

On week days Exchange Rate for above £10000 will be decided by Bank at the time of transaction for details contact branch.