Dear Customer

In recognition of the COVID-19 pandemic, MasterCard has enhanced the contactless transaction limit at POS for Debit Cards in the UK from GBP 30 to GBP 45, which means, your PNBIL Debit Card Contactless limit will be enhanced to GBP 45. This enhanced limit will be with effect from 01st April 2020.

We hope you would make use of this enhanced limit and use your debit cards for payments through contactless at POS, reducing the physical contact with payment machines and hopefully slowing the virus spread.



1) Who is a NRI, OCI and PIO?

NRI stands for Non-Resident Indian.
OCI stands for Overseas Citizen of India.
PIO stands for Person of Indian origin.
(NRI) means a person resident outside India who is a citizen of India or is a person of Indian origin.

» There are three types of categories classified as NRI:

• Indian citizens who stay abroad for employment or for carrying on any business or vocation or for any other purpose, in circumstances indicating an indefinite period of stay outside India.
• Indian citizens working abroad on assignment with foreign Government, Government Agencies or International/multinational agencies like United Nations Organization (UNO), International Monetary Fund (IMF), World Bank (IBRD), etc.
• Officials of Central and State Governments and Public Sector Undertakings deputed abroad on assignments with foreign governments/agencies/organizations or posted to their own offices (Including Indian Diplomatic Missions) abroad.

» Additionally the following are also applicable for students:

• Students going abroad for studies are eligible for all facilities available to NRIs under FEMA.
• All other facilities available to NRIs under FEMA are equally applicable to the students.
• Educational and other loans availed of by them as residents in India will continue to be available as per FEMA regulations.

2)What is a NRI account?
    A NRI account is an account opened in India for NRIs living abroad. There are three types of NRI accounts:

• NRO - Non Resident Ordinary Rupee account
• NRE - Non Resident External Rupee account
• FCNR - Foreign Currency Non Resident account

3)Can a NRI account be opened as a NRI account?

Joint accounts can be opened in the names of two or more NRIs provided all the joint account holders are persons of Indian nationality or origin. When one of the joint holders becomes resident, the branches may either delete the name or allow the account to continue as a NRE account and treat it as joint account with resident (on former or survivor basis), only if, the resident account holder is a close relative (as defined by RBI) or re-designate the account as a resident account, at the option of the account holders.

4)How do I open a NRI account?

NRI account can be opened only when all the account holders visit a branch personally. (PNB Branches)

5)What are the documents required?
    The following documents are required for opening an account:

• Proof of identification - Original current signed passport or photo-card full UK driving licence (for non UK passports, original valid visa is required).
• Proof of address - Recent (not older than 3 months) original Bank statement or utility invoice (telephone, gas, electricity, water, council rates) with full name.
• In case of joint account separate documents as noted above are required for each applicant.
• Cash of minimum amount of £20.
• 2 passport size photographs for all account holders.
• Account Opening Form

6)How long will it take to open an account?

The account will be opened as soon as all the formalities (activation of 2 working days & debit card, IBS) are completed and a welcome letter will be mailed to your mailing address providing all the necessary information to operate the account.

Punjab National Bank (International) Limited (PNBIL) is a UK incorporated banking subsidiary of Punjab National Bank, India (PNB). PNBIL is Authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. PNBIL is a member of the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS). PNBIL is authorised for accepting deposits by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Your eligible deposits are protected by the Financial Services Compensation Scheme, the UK's deposit protection scheme. The FSCS protects most depositors, including individuals and small companies upto £85,000. Eligible deposits of large companies and small local authorities are covered upto £85,000.